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Many sellers pack your items in boxes that are too large or not properly prepared for global shipping. COCBUY takes extra time to ensure all your items is properly packaged for international [...]

Shipping methods vary and can be uniquely tailored to the size and weight of the items in your shipment. Delivery Method ETA Domestic Transit In 2-5 business days DHL In 3-7 business days DHL [...]

Insurance covers loss or damage to the items in your shipment. Claims can be filed for the declared value plus international shipping costs, if applicable. Insurance does NOT cover import duties [...]

If your shipment is not delivered, or if items are missing or damaged, contact us immediately to begin the claims process. For missing items: If your shipment was not delivered, or if items were [...]

Shipping insurance can be purchased for $2 per $100 of insured value. All packages are insured for the declared value of the item(s) unless you opt out of insurance. While damaged or lost [...]

No. Despite the fuel surcharges added by all major carriers, COCBUY does not add a fuel surcharge at this time to provide the best possible value to our members.