How do I track my order?
Parcel Tracking 1.Economy Shipping Service and Parcel Tracking： （1）China Postal Service, Air parcel, Sal parcel or airmail for small package, so to say, the tracking number is CP********CN [...]
What is Cocbuy’s Return & Refund Policy?
While we do our best to ensure your experience is outstanding, we understand that errors occur – and we want to make it right. Please be mindful of the following details about returns and [...]
How do I cancel a payment or request a refund?
If you have credit in your Cocbuy billing account after canceling your payment, you can request a refund via Email. We’ll refund your credit as follows: Credit card or direct debit: If you [...]
What methods of payment does Cocbuy accept?
Payment on Cocbuy is safe, fast and convenient. To make life easier, we accept a number of secure payment methods designed to be completely safe and friendly. When you shop at Cocbuy, your [...]
I forgot my Cocbuy login or password?
Forgot your password? We can email you a link to reset it. Tell us your email address Click Reset Check your inbox for an email to reset your password Not getting our emails? Check your spam [...]
Why Was My Registration Unsuccessful?
If you are having difficulty registering for a Cocbuy account, please follow these steps: Clear the cookies on your Web browser. Make sure you are entering a valid Email address. Make sure your [...]