How do I track my order?
Parcel Tracking 1.Economy Shipping Service and Parcel Tracking： （1）China Postal Service, Air parcel, Sal parcel or airmail for small package, so to say, the tracking number is CP********CN [...]
How long does it take to process my shipment?
Most shipments leave our warehouse within two business days after we receive your ship request and payment. COCBUY does not give packages to our couriers on Sundays or certain China holidays. In [...]
What is the difference between DHL shipping options?
COCBUY offers both USPS Express Mail International (EMI) and USPS Priority. We highly recommend EMI over USPS Priority, as it is the more reliable, trackable and insurable expedited service to [...]
What couriers do you use to send my packages?
Shipping methods vary and can be uniquely tailored to the size and weight of the items in your shipment. Delivery Method ETA Domestic Transit In 2-5 business days DHL In 3-7 business days DHL [...]
What is Dimensional Weight?
All international carriers base their shipping rates on the greater of Actual Weight and Dimensional Weight. Actual weight is the weight of the package when put on a scale. Dimensional weight is [...]
Do Cocbuy shipping rates include customs fees, tariffs or taxes?
Published Cocbuy shipping rates do not include any import fees or duty for shipments coming into your country. In some cases, couriers may also charge a brokerage fee for clearing your package [...]