How do I cancel a payment or request a refund?

If you have credit in your Cocbuy billing account after canceling your payment, you can request a refund via Email. We’ll refund your credit as follows: Credit card or direct debit: If you [...]

Do you add a fuel surcharge to your rates?

No. Despite the fuel surcharges added by all major carriers, COCBUY does not add a fuel surcharge at this time to provide the best possible value to our members.